Access and Use of the Website, Mobile Applications and Other Products and Services marketed by Grupo Prestigio Massimo

Terms and conditions of the service

PLEASE READ THESE TERMS OF USE OF THE SERVICE CAREFULLY. BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THE CONDITIONS DESCRIBED HERE AND ALL TERMS INCORPORATED BY REFERENCE.

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICES.

These Terms and Conditions of Service (“conditions”) apply to your access and use of the + turba Arte® website, mobile applications and other online products and services (collectively, the “services”). These conditions do not alter the terms and conditions of any other agreement that you may have with Grupo Prestigio Massimo for products, services or otherwise.

Grupo Prestigio Massimo reserves the right to change or modify the terms and conditions contained in these terms and conditions or any policy or guideline of the services at any time and at its sole discretion. A notice will be provided by publishing the revised terms to the services and changing the “last revision” date at the bottom of the “Terms and Conditions” or by other means of notification that the company will determine in due course, at its sole discretion. Using a particular form of notification in some cases does not oblige us to use the same form in other cases. Any changes or modifications will be effective immediately upon posting of the revisions to the services, and you waive any right you may have to receive specific notice of such changes or modifications. Using these services will confirm your acceptance of such changes or modifications, so you should frequently review the applicable terms and policies to understand the conditions that apply to your use of the services. The most updated version of the “Terms and Conditions” can be found in the “Terms of Service” section, included in the footer of the website. If you do not accept the modified conditions, you must stop using the services.

Requirements

You must be at least 18 years old to access or use the services and not be legally incapacitated (you must have full legal capacity to contract). By registering to use the services, you represent and warrant that you are over 18 years of age, that you are not registering to use the services on behalf of a third party, and that you have not previously been suspended or removed from the services. You represent and guarantee that you will not use the services if the laws of the country prohibit you from doing so in accordance with these conditions.

Registration and Account

To use the Services, you must create an account with the Company (“account”) by logging in through one of the supported media platforms (“means of access”). You represent and guarantee that you are the authorized owner of the “access media account” that you used to register for your account. You can sign up for only one account.

It also commits to:

• Provide accurate, current and complete information when creating or updating an account.
• Keep your account information updated.
• Maintain the security and confidentiality of your access data and restrict access to your account and your computer.
• You will immediately notify the company by sending an email to info@masturba-arte.com if you discover or suspect a security breach related to the services.
• Take responsibility for all activities that occur under your account and accept all risks of unauthorized access.

Shipments

We offer free shipping to more than 200 countries around the world. However, there are some locations that we cannot ship to. If you are in one of those countries, we will contact you.

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.

We are not responsible for any customs fees once the items have been shipped. By purchasing our products, you consent to one or more packages being shipped to you and may receive customs fees when they arrive in your country.

A tracking code will be provided on your purchase, with which you can review shipment, shipping time varies by location.

You will receive an email once your order is shipped containing your tracking information. If you have not received tracking information within 7 days, please contact us.

For some shipping companies, it takes 2-5 business days for the tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

For logistical reasons, items from the same purchase will sometimes be shipped in separate packages, even if you have specified combined shipping.

Cancellations and Refunds

All orders can be canceled until shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packing and shipping process has started, it can no longer be canceled.

Your satisfaction is our number 1 priority. Therefore, you can request a refund or a reshipment of ordered products if:

If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing), you can request a refund or a reshipment.

If you received the wrong item, you can request a refund or a reshipment.

If you do not want the product you received, you can request a refund, but you must return the item at your expense and the item must be unused.

We do not issue a refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)

Your order did not arrive due to exceptional circumstances beyond the control of +turba Arte (i.e. not cleared by customs, delayed by a natural disaster).

Other exceptional circumstances beyond the control of https://masturba-arte.com

* You can submit refund requests within 7 days after the guaranteed period for delivery (45 days) has expired. You can do so by sending a message on the Contact Us page, or by email info@masturba-arte.com

If a refund is approved, your refund will be processed and a credit will be automatically applied to your credit card or original payment method, within 14 days.

Exchanges

If for any reason you want to exchange your product, perhaps for a different size in clothing. You need to contact us first and we will guide you through the steps.

Please do not send us your purchase unless we authorize you to do so.

Policy of Privacy

Please visit our privacy notice by clicking on the “Privacy Policy” hypertext link at the bottom of our website to obtain information about how the company collects, uses and discloses personally identifiable information about its Customers.

Service’s description

Virtual Account, in order to purchase equipment and services offered by the Company.

All account information is treated confidentially and transparently for Clients. The Company uses third party services to provide payment services (eg card processing, generation of payment referrals, and related services). By making use of any or all of these services, you accept that you will be bound by the terms and conditions of use, privacy policies of these services and for which it consists and authorizes us to delegate the authorizations and share the information that you provide to the Services with our third party (s).

Controversies

You acknowledge and accept that any dispute you may have regarding payments and the receipt of transfers will be resolved exclusively between you and your banking institution, and that + turba Arte® is not responsible for any payment or transfer operations, including , without limitation, any personal or payment information that you provide.

Chargebacks

The client is responsible for documenting and responding to requests for chargeback and / or cyber fraud that may arise. +turba Arte® will provide the information at its disposal for the procedure before the banking institutions, but does not assume any responsibility for chargebacks and will not assume costs for this concept.

The parties must review the details of the chargeback and, if possible, send the evidence to the issuing entity of the debit or credit card to carry out the clarification process according to the times and under the terms established in the applicable regulation. The issuing entity of the debit or credit card is responsible for determining the resolution of the chargeback.

In the event that there are transactions objected to by the end customers and refunds are made on them, the customer from this moment authorizes + turba Arte® to deduct from any balance that it has in its favor, the amount of the transaction plus the commissions generated by this circumstance hereinafter, the “Discount for Against Charge”.

In the event that the platform is misused for fraud, the corresponding law will be applied to the highest degree.

In the event that the client does not register a credit balance, he / she must pay + turba Arte® the Discount for the Counter Charge, within 5 (five) business days after + turba Arte® requires it. In case of default interest will apply from the date of default and until the date of its total and complete payment at the rate of 2.5% (two point five percent) per month, establishing from this moment that any payment will apply first to interest and later to capital.

You have sole responsibility when you use the services

+turba Arte® is not a party, has no participation or interest in, makes no representations or warranties regarding and has no responsibility or obligation with respect to communications, transactions, interactions, conflicts or any form of relationship between you and any other user, person or organization. You are solely responsible for your interactions with users of our services. We reserve the right, but not

We have an obligation to monitor interactions between you and other users of our services.

Identity verification

You are solely responsible for determining the identity and suitability of the other users with whom you can interact through our services. We do not investigate or verify reputation, conduct, morals, criminal, business, or credit history, or any information that a participant may submit through the Services. You acknowledge that Grupo Prestigio Massimo makes no representations or warranties of any kind with respect to any user registered to use the services and that you are solely responsible for the research and selection of users.

Release

Because our services are nothing more than an electronic payment option, in the event that you have a dispute with one or more users of the services, you release us (and our officers, directors, partners, employees, agents, affiliates and suppliers) of claims, demands, damages of any kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising from or in any way related to such conflicts.

Relationship with third parties (companies or suppliers)

Grupo Prestigio Massimo is not a representative of Facebook, VISA, MasterCard or American Express or any other company that may be involved with the services. Facebook, VISA, MasterCard, and American Express are non-company trademarks. You are responsible for complying with the applicable contracts, terms and conditions of use and policies of Facebook, VISA or MasterCard and of any other company that may be involved with the services. Grupo Prestigio Massimo will not be responsible for the personal data, financial, personal or sensitive information that you exchange, register or use through Facebook or third parties involved.

Feedback

You acknowledge and agree that any material, including, but not limited to, questions, comments, opinions, suggestions, ideas, plans, notes, drawings, original or creative materials or other information, regarding + turba Arte® or the services (hereinafter, “comments”) that are provided by you, whether by email, publication of the services, or otherwise, are not confidential and will be the exclusive property of Grupo Prestigio Massimo.

+turba Arte® will own the exclusive rights, including all intellectual property rights, and will have the right to unrestricted use and dissemination of the comments for any purpose, commercial or otherwise, without recognition or compensation to you.

Compensation

You agree to defend, indemnify and hold harmless + turba Arte®, its service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities and expenses (including, but not limited to a, reasonable attorneys’ fees) arising out of or in connection with:

• Your use of the services.
• Any user content or comments that you provide.
• Your violation of these conditions.
• Your violation of any rights of another.
• Your conduct in connection with the Services.

Some jurisdictions limit consumer indemnities, so some or all of the indemnity clauses above may not apply to you. If you are obliged to indemnify us, we will have the right, at our discretion and without hindrance, to control any action or procedure and determine if we want to resolve it, and if so, under what conditions.

Disclaimer and warranties

+turba Arte® MAKES NO WARRANTY AS TO THE PERFORMANCE OR UNINTERRUPTED AVAILABILITY OF THE SERVICES OR MATERIALS FROM DOTTI • BARRIOS®. +turba Arte® SERVICES AND MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. +turba Arte® DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE SERVICES AND THE INFORMATION, THE CONTENT AND THE MATERIALS CONTAINED THEREIN. + turba Arte® DOES NOT REPRESENT OR WARRANT THAT THE +turba Arte® MATERIALS OR THE SERVICES ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE. IF BIEN + turba Arte® MAKES ATTEMPTS TO ENSURE YOUR ACCESS AND USE OF THE + turba Arte® SERVICES, IT CANNOT AND DOES NOT REPRESENT OR GUARANTEE THAT THE SITE OR ITS SERVER (S) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; THEREFORE, YOU MUST USE INDUSTRY RECOGNIZED SOFTWARE TO DETECT AND DISINFECT ANY DOWNLOADS FOR VIRUSES.

Grupo Prestigio Massimo reserves the right to modify each and every one of the content in the services at any time without prior notice. The reference to any product, service, process or other information, by trade name, registered trademark, manufacturer, supplier or other does not constitute or imply endorsement, sponsorship or recommendation of the same, or any affiliation with the same, by + turba Arte® .

IF MEXICAN LAW DOES NOT ALLOW THE EXCLUSION OF THE IMPLIED CONDITIONS IN CONTRACTS WITH CONSUMERS, SOME OR ALL OF THE DISCLAIMERS IN THIS SECTION MAY NOT APPLY TO YOU.

Limit of liability

IN NO EVENT SHALL Grupo Prestigio Massimo, ITS DIRECTORS, EMPLOYEES OR AGENTS BE LIABLE FOR DIRECT DAMAGES, INJURIES, OR ANY OTHER DAMAGES OF ANY KIND ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SERVICE, INCLUDING WITHOUT LIMITATION OF DAMAGES

CAUSED BY THE CONFIDENCE DEPOSITED BY THE USER IN ANY INFORMATION OBTAINED FROM +turba Arte®, OR AS A RESULT OF ERRORS, OMISSIONS, INTERRUPTIONS, DELETING OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN THE OPERATION OR TRANSMISSION. OF OPERATION, WHETHER OR NOT DUE TO NATURAL DISASTERS, FAILURE OF COMMUNICATIONS, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO RECORDS, PROGRAMS OR SERVICES. IN NO EVENT WILL THE TOTAL LIABILITY OF +turba Arte®, WHETHER IN CONTRACT, GUARANTEE, OBJECTIVE LIABILITY OR OTHERWISE, ARISING FROM OR IN CONNECTION WITH THE USE OR INABILITY TO USE THE SERVICES TO EXCEED ANY COMPENSATION PAYED IN ITS CASE A Grupo Prestigio Massimo FOR ACCESSING OR USING THE SERVICES. IF MEXICAN LAW DOES NOT ALLOW THE LIMITATION OF LIABILITY IN CONTRACTS WITH THE CONSUMER, SOME OR ALL OF THE LIMITATIONS OF LIABILITY MAY NOT APPLY TO THE USER.

Modifications to the services

+turba Arte® reserves the right to modify or discontinue, temporarily or permanently, the services or any other characteristic or parts thereof without prior notice. You agree that +turba Arte® will not be responsible for any modification, suspension or interruption of the services or any part thereof.

Applicable law and jurisdiction

These conditions and your use of the services will be governed and interpreted in accordance with the laws of the State of Mexico, without having to resort to a conflict of legal provisions.

Arbitration

PLEASE READ THE FOLLOWING PARAGRAPH CAREFULLY AS IT FORCES THE PARTIES TO ARBITRATE CERTAIN DISPUTES AND LIMITS ON THE WAY YOU MAY SEEK RELIEF FROM +turba Arte®. You agree that any legal action or inequity that arises from or is related to these conditions and all disagreements that derive from these conditions or that are related to it will be definitively resolved in accordance with the Arbitration Rules of the International Chamber of Commerce (ICC Mexico) by an arbitrator appointed in accordance with these regulations. The arbitration will be in Spanish and the seat of the same will be the State of Mexico. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NO ARBITRATION OR CLAIM UNDER THESE TERMS OF SERVICE SHALL BE JOINED WITH ANY OTHER ARBITRATION OR CLAIM, INCLUDING ANY ARBITRATION OR CLAIM INVOLVING ANY OTHER CURRENT OR PREVIOUS COLLEGE USER OF THE SERVICE. ARBITRATION OR SIMILAR PROCEDURE OF ANY KIND WILL BE ALLOWED. COLLECTIVE ACTIONS OF ANY KIND WILL NOT BE ALLOWED, EXCEPT AS MANDATORY BY LAW.

Termination and Suspension

However, any of these conditions, Grupo Prestigio Massimo reserves the right, without prior notice and at its sole discretion, to cancel or suspend your right to use the services, and block or prevent your future access, and use of the services.

Survival

Sections (Description of Services), (Contributions and Transfers), (Interaction with Other Participants), (User Content), (Feedback), (Indemnification), (Disclaimer of Warranties), (Limit of Liability), (Applicable Law and Jurisdiction), (Arbitration), this Section (Survival) and the section (Separation) shall survive any termination or expiration of these conditions.

Separation

If any provision of these conditions is considered illegal, void or for any unenforceable reason, said provision will be considered separable from these conditions and will not affect the validity and enforceability of the remaining provisions.

Contact information and questions or comments about the services or these conditions can be directed to the company by email at info@masturba-arte.com.

Knowledge

I confirm that I have read and understood the Terms and Conditions of payment operation to Masturba Arte (+turba Arte®), which were received via email, which are registered on the page www.masturba-arte.com. I certify that I have performed and will continue to perform my activities in accordance with the standards set forth in the Terms and Conditions of payment and we reiterate our commitment to legal compliance and upholding the highest standards of Business Ethics. I understand that any deviation from what was previously described in the Terms and Conditions will be cause for the termination of all agreements and / or negotiations with Grupo Prestigio Massimo